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CSMS # 60199688 - Submitting Large Documents via Email to the DIS

CSMS # 60199688 - Submitting Large Documents via Email to the DIS

When submitting documents to the Document Image System (DIS), do not send individual emails with a cumulative attachment size over 30MB. Emails exceeding the 30MB limit will be rejected at the mailbox level.

In situations where the cumulative attachment size of documents exceeds 30MB, filers should split documents into multiple email submissions.

For questions about DIS document submission, contact: ITDSsupport@cbp.dhs.gov.

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See also
CSMS # 59875134 FIRMS Validations

CSMS # 59875134 FIRMS Validations

As noted in CSMS# 59651310, on March 2, 2024, the U.S. Customs and Border Protection (CBP)...

March 20, 2024
Broker Cybersecurity Incident Procedures

Broker Cybersecurity Incident Procedures

This guidance explains the process and roles and responsibilities of U.S. Customs and Border...

March 19, 2024
Atlanta Cargo Email Address Update

Atlanta Cargo Email Address Update

Effective, Monday January 22, 2024, the CARGO ATL email box will be disabled. The new Atlanta...

January 19, 2024
CPSC eFiling Newsletter – December 2023 Edition

CPSC eFiling Newsletter – December 2023 Edition

CPSC is committed to the continuous improvement of our importation process so that we may help...

December 26, 2023
2024 Customs Broker Triennial Status Report

2024 Customs Broker Triennial Status Report

Customs and Border Protection (CBP) said “Save Time, Submit Online,” when it announced that the...

December 20, 2023
Meet our new CBP Personnel!

Meet our new CBP Personnel!

Welcome Cargo Supervisor Hobson and Chief Vaughn – both new to Atlanta!

December 15, 2023
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