CV International: Import Transportation Supervisor

Location: Atlanta, GA

Reports To: Branch Manager

Position Summary: Ensure successful performance of the department in all aspects of supply

chain logistics and freight forwarding. Ensure delivery of logistics and freight forwarding

servicestocustomers and provide general leadership and management to the transportation

team. This will encompass areas including customer service, business development, finance,

compliance with government agencies, staff development & retention, and adherence to

company policies. Maintain service excellence standard of the department.

The position will oversee the import transportation staff and be responsible for day-to-day

operational activities as well as being responsible for increasing productivity while

maintaining the highest levels of customer service and accuracy to internal/external

customers.

Qualifications / Requirements:

• 4+ years of experience in import forwarding and/or logistics with previous

supervisory experience.

• Strong knowledge of various transportation modes including air freight, LCL,

FCL as well as knowledge of domestic and international trucking and

intermodal including rail movements.

• Excellent problem resolution and customer service skills.

• Ability to prioritize multiple tasks to meet various deadlines.

• Intermediate computer skills with a proficiency in MS Office (Outlook,

Word, Excel & PowerPoint).

• Excellent written & verbal communication skills.

• Strong analytical skills including ability to analyze numbers and attention to detail.

Essential Duties / Responsibilities: The essential duties and responsibilities of this position

are listed below. Other duties may be assigned to meet changing business needs.

• Train new and existing employees on import transportation process.

• Oversee transportation functions to ensure no gaps in the process and the

coordination with customs brokerage team.

• Supervise import transportation team to address and resolve customer service

issues.

• Monitor staff workload balance and report to management when staffing needs are

required.

• Conduct check-in meetings with the staff to address work performance, set

goals, and develop growth opportunities.

• Develop business relationships across CVI network.

• Ensure compliance with company policies and procedures are followed daily.

• Ensure professional conduct of all personnel when attending company business even

• Exercises discretion and independent judgment on a regular basis to monitor import

transportation department performance

• Working knowledge of CTPAT program and adhere to the requirements based on scope of work.

• Ensure complete and accurate data is captured in CWO based on company and customer SOPs.

• Prepare and analyze periodic reports to maximize productivity.

• Ensure timely processing of billing and accounts payable by the import transportation team.

• Assist with presentations and customer visits.

• Performs other responsibilities and completes tasks as directed by the Manager.

The above statements are intended to describe the general nature and levels of work performed by people assigned to this position. They are not to be construed as an exhaustive list of all job duties performed by a person assigned to this position. Nor is this summary an employment contract or promise of ongoing employment.

Contact Kevin Jeong at kjeong@cvinternational.com to apply.